| Question | 1. Why is Mr. Shelton upset? What should be done to address his complaint? 2. Based on the information presented in the case, develop a comprehensive quality improvement plan for Presto Cleaner. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: 1. Why is Mr. Shelton upset? What should be done
business-management-leadership
Order the answer to: A manufacturing facility uses a four-step process to assemble an
| Question | A manufacturing facility uses a four-step process to assemble an automotive component. The quality auditors have noticed that the quality of the first step is at the 4.5 sigma level, and the quality of the second step is at the 5 sigma level. Both the third and fourth steps are at the 5.5 sigma level. What is the sigma level of the entire process? |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: A quick service restaurant is considering changing the number of
| Question | A quick service restaurant is considering changing the number of process steps necessary in assembling a burger. Currently the burger assembly process requires four steps, each of which operates at the 4 sigma quality level. It is expected that after increasing the number of process steps to eight, the quality level will increase to a 5.5 sigma level. Calculate the net gain or loss in the final quality level if the restaurant proceeds with the change in the number of process steps. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: The production process for an electronic product has 12 major
| Question | The production process for an electronic product has 12 major steps. If each of the first six production steps is at a 5 sigma quality level and the remaining steps are at a 5.5 sigma quality level, calculate the total percentage of error-free products manufactured. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: The production process for a video game console has 10
| Question | The production process for a video game console has 10 major steps. If each production step is at a five sigma quality level, calculate the total percentage of error-free products manufactured. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: Explain how the concepts of disintermediation, reintermediation and countermediation apply
| Question | Explain how the concepts of disintermediation, reintermediation and countermediation apply to the supply chain. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: Select a retailer of your choice and analyse their strategy
| Question | Select a retailer of your choice and analyse their strategy for management of the upstream and downstream supply chain. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: ‘In the end business all comes down to supply chain
| Question | ‘In the end business all comes down to supply chain vs supply chain’. Discuss. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: Select an industry of your choice and analyse how business-to-business
| Question | Select an industry of your choice and analyse how business-to-business exchanges will change the supply chain. Examples that could be chosen include: • Covisint in motor industry (Ford, DaimlerChrysler and GM). Here, former exchanges created by Ford (AutoXchange) and GM (Tradexchange) have merged. Tait (2000) reports on research that suggests between $1000 and $3600 savings on a $26,000 car could be achieved for a car where all purchasing from manufacturer and end-customer is completed electronically. By the end of 2000, Covisint already had completed $200 million. • WorldWide Retail Exchange (Kingfisher, Kmart, Marks and Spencer). • T2 US airline trading exchange. • GlobalNetExchange (Retailers Sears and Carrefour). Note that Transora has been created by fifty of the world’s major FMCG suppliers including Coca-Cola and Kelloggs in response to retailers. • PaperX. Paper industry designed for one-to-one deals. |
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| Subject | business-management-leadership |
business-management-leadership
Order the answer to: How does electronic communications enable restructuring of the value chain
| Question | How does electronic communications enable restructuring of the value chain network? |
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| Subject | business-management-leadership |
