Order the answer to: This case illustrates the process of performance support that employees
||This case illustrates the process of performance support that employees use to improve their job performance. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. The case introduces a rather complex information-based approach to encourage learning on the job. How is this approach different from traditional training? Are there any similarities? 2. How would you implement a Performance Support system? 3. What are the challenges and opportunities associated with a Performance Support informational network with regard to individual learning?